SHIPPING POLICY

Last updated: September 28, 2026

Thank you for shopping at LumiFaith! We are committed to providing our customers with a transparent and reliable shopping experience.

1. ORDER PROCESSING AND PRODUCTION

Our LED Biblical Crystal Crosses are carefully prepared to ensure quality and attention to detail.

Our anticipated production and processing time is up to 30 calendar days. This estimate is provisional and subject to confirmation with our supplier.

2. SHIPPING AND DELIVERY

We currently offer shipping within the United States.

Our anticipated delivery time after dispatch is 8–15 business days.

Production and shipping times are separate. Your estimated delivery date will depend on when your order is dispatched.

Confirmed shipping estimates will be displayed before checkout.

3. SHIPPING COSTS

Applicable shipping charges will be calculated and displayed at checkout before you complete your purchase.

Any promotional shipping offers will be clearly indicated.

4. ORDER TRACKING

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number, when tracking is available.

Please allow additional time for your tracking information to update.

5. SHIPPING DELAYS

We work to fulfill orders within the estimated timeframes communicated at checkout.

If we are unable to ship your order within the promised timeframe, we will notify you and provide the applicable options to accept the delay or cancel your order and receive a full refund.

6. INCORRECT SHIPPING INFORMATION

Please ensure your shipping address is accurate before completing your purchase.

If you notice an error, contact us immediately at lumifaithco@gmail.com.

We will do our best to accommodate address changes before your order is shipped.

7. LOST OR DAMAGED PACKAGES

If your order arrives damaged or you believe your package has been lost, please contact us.

Include your order number and any relevant information or photographs.

Our support team will review your case and assist you with an appropriate resolution, without limiting your applicable consumer rights.

8. CONTACT US

If you have any questions regarding shipping or your order, please contact us.

Store: LumiFaith

Email: lumifaithco@gmail.com

Business location: Naples, Florida, United States

Thank you for choosing LumiFaith!